You may be in Mail Order, Direct Mail, or you may be a local merchant
with 150 employees; whichever, however or whatever---you've got to know how to
keep your business alive during economic recessions. Anytime the cash flow in a
business, large or small, starts to tighten up, the money management of that
business has to be run as a "tight ship."
Some of the things you can and should do
include protecting yourself from expenditures made on sudden impulse. We've all
bought merchandise or services we really didn't need simply because we were in
the mood, or perhaps in response to the flamboyancy of the advertising or the
persuasiveness of the salesperson. Then we sort of "wake up" a couple
of days later and find that we've committed hundreds of dollars of business
funds for an item or service that's not essential to the success of our own
business, when really pressing items had been waiting for those dollars.
If you are incorporated, you can eliminate
these "impulse purchases" by including in your by-laws a clause that
states: "All purchasing decisions over (a certain amount) are contingent upon
approval by the board of directors." This will force you to consider any
"impulse purchases" of considerable cost, and may even be a reminder
in the case of smaller purchases.
If your business is a partnership, you can
state, when faced with a buying decision, that all purchases are contingent
upon the approval of a third party. In reality, the third party can be your
partner, one of your department heads, or even one of your suppliers.
If your business
is a sole proprietorship, you don't have much to worry about really, because as
an individual you have three days to think about your purchase, and then to
nullify that purchase if you think you don't really need it or can't afford it.
While you may think you cannot afford it,
be sure that you don't "short-change" yourself on professional
services. This would apply especially during a time of emergency. Anytime you
commit yourself and move ahead without completely investigating all the angles,
and preparing yourself for all the contingencies that may arise, you're skating
on thin ice. Regardless of the costs involved, it always pays off in the long
run to seek out the advice of experienced professionals before embarking on a
plan that could ruin you.
As an example, an experienced business
consultant can fill you in on the 1244 stock advantages. Getting eligibility
for the 1244 stock category is a very simple process, but one with tremendous benefits
to your business.
The 1244 stock encourages investors to put
equity capital into your business because in the event of a loss, amounts up to
the entire sum of the investment can be written off in the current year.
Without the "1244" classification, any losses would have to be spread
over several years, and this, of course, would greatly lessen the
attractiveness of your company's stock. Any business owner who has not filed
the 1244 corporation has in effect cut himself off from 90 percent of his
prospective investors.
Particularly when sales are down, you must
be "hard-nosed" with people trying to sell you luxuries for your
business. When business is booming, you undoubtedly will allow sales people to show
you new models of equipment or a new line of supplies; but when your business
is down, skip the entertaining frills and concentrate on the basics. Great care
must be taken however, to maintain courtesy and allow these sellers to consider
you a friend and call back at another time.
Your company's books should reflect your
way of thinking, and whoever maintains them should generate information
according to your policies. Thus, you should hire an outside accountant or accounting
firm to figure your return on your investment, as well as the turnover on your
accounts receivable and inventory. Such an audit or survey should focus in
depth on any or every item within the financial statement that merits special
attention. in this way, you'll probably uncover any potential financial problems
before they become readily apparent, and certainly before they could get out of
hand.
Many small companies set up advisory
boards of outside professional people. These are sometimes known as power
Circles, and once in place, the business always benefits, especially in times
of short operating capital. Such an advisory board or power circle should
include an attorney, a certified public accountant, civic club leaders, owners
or managers of businesses similar to yours, and retired executives. Setting up
such an advisory board of directors is really quite easy, because most people
you ask will be honored to serve.
Once your board is set up, you should meet
once a month and present material for review. Each meeting should be a
discussion of your business problems and an input from your advisors relative
to possible solutions. These members of your board od advisors should offer you
advice as well as alternatives, and provide you with objectivity. No formal
decisions need to be made either at your board meeting, or as a result of them,
but you should be able to gain a great deal from the suggestions you hear.
You will find that most of your customers
have the money to pay at least some of what they owe you immediately. To keep
them current, and the number of accounts receivable in your files to a minimum,
you should call them on the phone and ask for some kind of explanation why
they're falling behind. if you develop such a habit as part of your operating
procedure, you'll find your invoices will magically be drawn to the front of
their piles of bills to pay. While maintaining a courteous attitude, don't hesitant,
or too much of a "nice guy" when it comes to collecting money.
Something else that's a very good business
practice, but which few business owners do is to methodically build a credit
rating with their local banks. Particularly when you have a good cash flow, you
should borrow $100 to $1,000 from your banks every 90 days or so. Simply borrow
the money, and place it in an interest bearing account, and then pay it
all back at least a month or so before it's due. By doing this, you will
increase the borrowing power of your signature, and strengthen your ability to
obtain needed financing on short notice. This is a kind of business leverage
that will be of great value to you if or whenever your cash position becomes
less favorable.
By all means, join your industry's local
and national trade associations. Most of these organizations have a wealth of information
available on everything from details on your competitors to average industry
sales figures, new products, services, and trends.
If you are given a membership certificate
or wall plaque, you should display these conspicuously on your office wall.
Customers like to see such "seals of approval" and feel additional confidence
in your business when they see them.
Still another thing often overlooked: If
at all possible, you should have your spouse work in the business with you for
at least three or four weeks per year. The important thing is that if for any
reason you are not available to run the business, your spouse will be familiar
with certain people and situations about your business. These people should
include your attorney, accountant, any consultants or advisors, creditors and
your major suppliers. The long-term advantages of having your spouse work four
weeks per year in your business with you will greatly outweigh the short-term
inconvenience. Many couples share responsibility and time entirely, which is in
most cases even more desirable.
Whenever you can, and as often as you need
it, take advantage of whatever free business counseling is available. The Small
Business Administration published many excellent booklets, checklist and
brochures on quite a large variety of businesses. these publications are
available through the U.S.Government printing office. Most local universities,
and many private organizations hold seminars at minimal cost, and often without
charge. You should also take advantage of the services offered by your bank and
local library.
The important thing about running a small
business is to know the direction in which you're heading; to know on a
day-to-day basis your progress in that very direction; to be aware of what your
competitors are doing and to practice good money management at all times. All
this will prepare you to recognize potential problems before they arise.
In order to survive with a small business,
regardless of the economic climate, it is essential to surround yourself with
smart people, and practice sound business management at all times.
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